Course

Conflict Resolution

Time limit: 49 days

$199 Enroll

Full course description

 

Start Date

Enroll Now

 

Price

$199.00

 

Credential

Conflict Resolution

Non-Credit Badge

 

Length

5 Weeks

 

Commitment

3 Hours Weekly

 

Format

Asynchronous

Tools for Effective Conflict Resolution

Course Description

In this course, learners will acquire essential skills to navigate and resolve conflicts effectively in professional and personal settings. Through practical strategies, mediation techniques, and a deep dive into conflict psychology, this program empowers you to foster constructive resolutions and promote harmonious relationships.

Learning Objectives

  1. The learner will develop an understanding of conflict dynamics and ways to analyze them.
  2. The learner will hone their effective communication and active listening skills to evaluate issues and express complex solutions if necessary.
  3. The learner will acquire practical skills to facilitate resolution in diverse conflict scenarios.
  4. The learner will be able to collaborate on creative and sustainable solutions for all parties involved.

Target Learner

This course is made for individuals seeking to enhance their conflict resolution skills, including professionals in human resources, management, and interpersonal roles. Whether you are a team leader, mediator, or just looking to navigate conflicts more effectively, this microcredential provides valuable insights and practical tools for fostering positive resolutions to conflict.

Related Courses

Course Topics

  • Conflict Resolution
  • Conflict Management
  • De-Escalation Techniques

Meet the Course Developer


Amy Ellefson

Communication, Instructor

Amy's Bio

Policies

This non-credit course is offered online using the Canvas LMS, over a 5-week period. It is asynchronous, but not self-paced. You will have a total of 49 days to complete the course. The 49 days to complete begins on the day of enrollment and under no circumstances will extensions be given. The course is approximately 15 hours. You should plan to spend about 3 hours per week on the course. You will be assessed throughout the course to demonstrate proficiency on the subject matter. You must pass all assessments before receiving the course badge.

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