Full course description
Start Date
April 1, 2025
Price
$20.00
Credential
Google Career Certificate
& Digital Badge
Length
17 Weeks
Commitment
8-10 Hours Weekly
Format
Asynchronous
Understand concepts core to all IT Support jobs
Course Description
The Google IT Support Certificate teaches learners the foundations of networking and operating systems or how to solve problems using code.
Learners will understand concepts core to all IT support jobs, and know how to assemble a computer, write effective support documentation, route paths and subnets, manage device software, and more.
Learning Objectives
- Understand core concepts to all IT Support jobs, including troubleshooting, customer service, networking, system administration, operating systems, and security.
- Know how to assemble a computer, write effective support documentation, route paths and subnets, manage device software, and more.
- Dive into working with Linux, Cloud Computing, and Command-Line Interfaces.
Target Learner
This certificate program is for anyone who wants to enter the field of IT; no prior experience or specific knowledge is required.
Policies
This non-credit course is offered online using the Canvas LMS (Learning Management System) and Coursera, over a 17-week period. It is asynchronous, but not self-paced. You will have until July 31, 2025 to complete the course. You should plan to spend about 10 hours per week on the course. You will be assessed throughout the course to demonstrate proficiency on the subject matter. You must pass all assessments before receiving the course badge and certificate.